Shipments and returns

Your pack shipment

Packages are generally dispatched within 1 days after receipt of payment and are shipped via Australia Post service.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order.  Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Regular Delivery

We offer free delivery to all of our items as the regular delivery method. This delivery method uses standard parcel/letter service from Australia Post. The normal lead time for this service is around 4~5 business days.

Express Post

We also offer express post service if you need your item urgently. Please simply select the express post service in the shipping method selection. Express charge is calculated based on the weight and the volume of the items. Normally the express parcel will arrive in 1~3 business days.


The local pick-up service is stricted by appointment only. Please don't rely on this method as we are an online business.

International order

For International customers, please email us via to process the international orders. The international delivery is calcuated based on weight, volume and destination countries.